The Village of South Holland, Illinois, a leading suburb located 25 miles south of downtown Chicago with a population of approximately 22,000, is actively seeking candidates to fill Records Clerks with its Police Department.
Department: South Holland Police Department
The South Holland Police Department (SHPD) relies on over 20 different software databases to input and extract information to facilitate its daily operations. Various systems are used to access and maintain files of accident reports, incident reports, arrest records, payment processing, State/Federal records, citation information, towed vehicle information, etc. The Records Clerk operates and generates reports from these databases/systems.
The records clerk often serves as the initial face of the SHPD that is operational 365/24-7 days a year interacting with a diverse population, with varying personalities.
Additional responsibilities of the Records Clerk include, but are not limited to:
Keeping abreast/documenting all recent accidents, incidents and crimes
Additional responsibilities of the records clerk include, but are not limited to:
- Keeping abreast/documenting all recent accidents, incidents and crimes.
- Responding to, or referring as appropriate, inquiries from public and law enforcement agencies.
- Preparing various documents associated with various court proceedings
- Maintain database accuracy
- Preparing and mail documentation for towed, impounded and abandoned vehicles
- Performing clerk functions at local court hearings
- Ensures confidentiality of information is maintained according to applicable laws, rules and regulations
- Monitoring police radio communication and cameras
- Performing overtime and emergency call-outs for police and ESDA personnel
- Scanning documentation to corresponding case files in law records management system
- Preparing and submitting demographic profiling reports to the state
- Monitoring Law Enforcement Data Agency System (L.E.A.D.S.)
Requirements/Skills:
- Minimum of 18 years of age, high school diploma or GED equivalent.
- Tact, diplomacy, and strong interpersonal skills.
- Ability to maintain confidential information.
- Strong written (including spelling, grammar and punctuation skills), oral communication and computer skills are essential for success in this position.
- Keen attention to detail and accuracy.
- Must be highly organized and adept at multi-tasking.
- Ability to set priorities, as well as adhere to strict guidelines.
- Ability to input and disseminate information in a timely manner.
- Exhibit a sense of urgency in responding to internal and external telephone inquiries.
- Excellent customer service skills.
- Maturity, with an ability to work independently, and to exercise sound judgement within area of assigned responsibility.
- Flexible to work varying schedules, including weekends and holidays, up to a maximum of 28 hours per week.
Successful candidates must assist in moving the Village forward through modeling behavior that is consistent with our Good to Great leadership philosophy, and the overall mission and vision as public servants; demonstrate behavior that is consistent with the characteristics of a Servant Leader; have the ability to interact effectively with the public, department leadership, fellow employees and village officials; preserve the integrity of our organization by making decisions that are in the best interests of the organization; and perform all job duties in compliance with the rules and regulations of the Village of South Holland with high ethical standards and behaviors.
Starting Hourly Rate: $20.37
The Village of South Holland offers participation in the Illinois Municipal Retirement fund system.
Completed applications must be submitted to Employment@SouthHolland.org.
The Village of South Holland is an equal opportunity employer.