SHPD – Assistant Records Manager
The Village of South Holland, Illinois, a leading suburb located 25 miles south of downtown Chicago with a population of approximately 22,000, is seeking a Assistant Record Manager with its South Holland Police Department.
Department: South Holland Police Department
Salary Ordinance: Up to $31.81 per hour. Salary commensurate with experience.
Reports To: Records Manager
Positions Supervised: Police Records Clerks
Essential Function:
Under the direction of the Police Records Manager, the Assistant Records Manager is responsible for distributing assignments, checking the work of others to ensure compliance with rules, policies, codes or other requirements, and referring matters that require supervisory intervention to the Police Records Manager. The assistant manager is a lead worker among the police records clerical staff, performing the full domain of clerical duties in support of the Police Department including processing and maintaining documents, correspondence and coding reports; and to provide information and assistance to the public.
Job Responsibilities:
• As a lead worker, distributes work to and checks work completed by police records clerks for compliance with rules, policies, codes or other requirements, and referring matters that require supervisory intervention to the Police Records Manager.
• Compile, enter, record and file a wide variety of police records, reports and materials including memos, letters, reports, complaints, booking information, restraining orders, citations and fingerprint cards.
• Maintain the Department’s warrant system, including research and recall; track and maintain documentation on attempts to serve; access information from the computerized warrant system; send warrants to other agencies upon request; enter information into
LEADS system.
• Counts and reconciles monies received for bonds.
• Process, sort, file, copy and distribute crime reports, traffic reports, citations, petitions, and other materials to appropriate personnel; enter data into computer system.
• Maintain a variety of police record filing systems including field interrogations and bicycle registration; prepare and maintain legible, concise and understandable activity logs.
• Codes police and traffic reports. Compile data from records or other information as requested; inform officers of pertinent information as related to other Village departments, other police departments or other agencies.
• Post, record, file and issue receipts to the cashier relating to the collection of various fees.
• Compile and process arrest packages for court filings including jail paperwork, citations, and bails.
• Assist Department personnel and the public in person and by phone including retrieve information and files; mail out requested reports to outside agencies, provide general information regarding Department policies, procedures and regulations.
• Operate a computer terminal and printer to type, enter, modify and retrieve a wide variety of police reports and records, memos, letters and other material.
• Maintain a variety of logs including traffic accident logs and logs of all stolen, recovered, stored, or impounded vehicles.
• Research records and criminal histories for police officers upon request.
• May be subpoenaed into court to address or clarify employee-initiated actions.
• Act as the MSI administrator and oversee Local Court.
• Oversee Background checks and fingerprinting programs.
• Fulfilling Freedom of Information Act Requests (FOIA) as delegated by the recordsmanager.
• Approve reports generated during duty hours.
• Promote and maintain responsive customer service and community relations while responding to citizens’ inquiries and complaints in a courteous, professional and timely manner while assisting customers at the window and on the phone.
• Plan, coordinate, assign and evaluate work for quality, thoroughness and accuracy.
Reporting such to the Records Manager.
• Uphold a high level of confidentiality with employees, residents and any other office contacts.
• Maintain a professional demeanor and respectful working relationship with the Mayor, Village Board, Administration and Department Heads.
• Prepare data, correspondence and reports for Bond Drops and Red Light Camera Hearing process.
• all computerized police records, service contracts, and quality control customer service surveys.
• Exercise independent judgment to resolve problems involving records staff and/or residents.
• Operate and properly maintain all equipment needed to perform essential job functions and responsibilities listed above.
• Perform other duties as assigned or may be required by the Police Chief, Deputy Police Chief(s) or Records Manager.
• May require working additional shifts as needed to cover part-time vacation, sick or emergency leave.
• Perform all other related duties and responsibilities as assigned.
Position Qualifications:
Minimum High School Graduate or equivalent. Minimum 2 years of Police Records Clerk and or equivalent combination of education and experience. Must maintain L.E.A.D.S. certification and a valid driver’s license.
Instructions to Applicants:
Employment applications are available: Here
Email the completed application to Employment@SouthHolland.org
The Village of South Holland is an equal opportunity employer.