Front Picture of South Holland's Village Hall flag poles and doors with some flowers in pots.

Consumer Safety Tips

Consumer Tips

Help with Electric Bills

  • ComEd CARE Program
    Financial assistance may be available for qualifying residents.
    Check eligibility and apply through ComEd.

Protect Yourself from Identity Theft

Learn how to:

  • Spot warning signs
  • Protect your personal information
  • Respond if your identity is stolen

Online Shopping Safety

Shopping online is convenient, but scams are common. Use these tips to stay safe:

Before You Buy

  • Shop from trusted websites only
  • Look for “https” and a lock icon in the address bar
  • Avoid deals that seem too good to be true

Protect Your Devices

  • Keep your phone and computer updated
  • Use antivirus software
  • Turn on your firewall

Use Strong Passwords

  • At least 8 characters
  • Mix of letters, numbers, and symbols
  • Use a different password for each site

Avoid Common Scams

  • Don’t click suspicious emails or texts
  • Ignore pop-ups offering prizes or gift cards
  • Never share personal or financial info over email or text

Where You Shop Matters

  • Avoid public Wi-Fi for purchases
  • Don’t use public computers for online shopping

How You Pay Matters

  • Use a credit card (more protection than debit cards)

Keep Records

  • Save receipts and confirmation emails
  • Check your statements for unfamiliar charges

If You Have a Problem

Start by contacting the seller directly. If the issue isn’t resolved, you can file a complaint:

More Safety Resources